Full-time

Manager, Operations & Strategy

London, England
Full-time
£45,000 - £60,000

Job Description

Myla is an ethically sourced chocolate company built on transparency, impact, and connection. We work directly with cacao farmers in Peru, Colombia, and other regions to craft chocolate that inspires mindful rituals while supporting sustainable livelihoods.

The opportunity

We're looking for a keen, sharp, and entrepreneurial Operations & Strategy Manager to join our growing team. This is a hands-on, fast-paced role ideal for someone with 2–5 years of experience eager to learn and grow in a high-impact environment.

You'll work directly with Thyra (Founder) and receive mentorship from Mike (former CPG founder and Bain consultant). You'll touch every part of the business - from operations and logistics to marketing and strategy, helping Myla scale its impact and reach.

Why Join Myla

  • Work directly with the founder and senior mentors
  • Learn how to build and scale a brand from the ground up
  • Gain exposure across all parts of the business
  • Be part of a mission-driven company that blends taste, ethics, and global impact

What you'll do

  • Support daily operations across production, fulfillment, and e-commerce
  • Coordinate with suppliers, logistics partners, and chocolate makers
  • Contribute to marketing, content planning, and brand growth initiatives
  • Analyze key performance metrics and propose process improvements
  • Take ownership of strategic projects that help scale Myla's global footprint
  • Be ready to dive into anything—no two weeks will look the same

What we're looking for

  • 2–5 years of experience in an operations, strategy, or business role, preferably within CPG
  • Strong problem-solver with excellent organization and attention to detail
  • Able to work under pressure and for long hours during key moments (e.g. launch weeks, production surges)
  • Comfortable being on-call for urgent issues and taking initiative in dynamic environments
  • Entrepreneurial mindset, proactive learner, and naturally resourceful
  • Passionate about sustainability, ethical sourcing, and meaningful brands

Details

  • Start date: ASAP
  • Location: London, England (full-time)
  • Salary: £45,000 - £60,000
  • Reports to: Thyra

Apply through our online portal. Expect to share (1) resume, (2) one minute video to tell us why you'd be a great fit for this role.

Apply for this position

About Myla

We bring ethically sourced, single-origin cacao from farming communities in South America to your cup. Find peace in every sip.

Myla Cacao product
Fresh cacao pods
Cacao ceremony
Manager, Operations & Strategy | Myla Careers